OPS AND COMMAND CENTER
Quickly cover more ground and respond to threats, from physical to cyber. A central operations center is essential for managing any security emergency.
DESIGN THE PERFECT SYSTEM TO FIT ALL YOUR SECURITY AND SERVICE NEEDS
An Operations Center provides a strategic hub for organizations to efficiently address diverse security challenges. Fast response is key; it equips employees with the vital tools needed for prompt reactions to emerging situations. Whether it involves SOC personnel overseeing CCTV security cameras for immediate officer deployment or engineers tackling DDoS detection and mitigation, the capacity for real-time response to cyber threats is critical. In security operations, every second is valuable in swiftly identifying and countering threats.
LET US DO ALL THE HEAVY LIFTING (SOC)
A SOC is an ideal solution for securing your enterprise against physical and cyber threats. With Tech11, you get access to an organizational hub of highly skilled team members and technology whose goal is to detect, prevent, and respond to all threats. A SOC continually monitors a business’s day to day operation with security in mind, preventing serious breaches in real-time.
Tech11’s Security Operations Centers (SOC) are fully equipped with monitoring mechanisms to ensure effective electronic monitoring. SOC analysts are always on standby to mitigate any technical issues or system failures that may arise.
Tech11’s Security Operations Centers include:
Live Monitoring and Recording Review with AI
Incident and Disaster Response
Maintenance of Data Logs, Access Control Equipment & Security Video Cameras
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DESIGN AND BUILD
Mission-critical operators must have the ability to easily monitor and interpret multiple sources of information, making decisions that can impact an entire organization. The designers, project managers, programming engineers, and installation technicians help you to integrate the right components for your operations center. We provide customized solutions with tun-key deployment for your 24/7 space.
As one of the most common types of operations centers, network operations centers appear in a wide array of environments including corporations, government agencies, universities, public utilities, and any other organization that must manage a computer network around the clock.
Network management centers fulfill the task of monitoring and controlling networks, responding to incidents, and maintaining continuous service.
Network Operations Centers
Network Operations Center
Security Operations Center
A Security Operations Center gives an organization a central location to deal with a variation of security issues. Rapid response time is crucial; employees must have all the necessary tools to react quickly to situations when they arise. In some cases, a SOC employee may need to actively monitor security cameras and immediately dispatch officers to a physical location. In other types of SOCs, like those focusing on DDoS detection and mitigation, engineers must be able to respond in real-time to cyber attacks. Every moment counts when a threat must be quickly found and neutralized.
Emergency Operations Center
An Emergency Ops Center is a centralized command and control room where public safety, emergency response, and support agencies can plan, prepare, and respond to a variety of events. Local, state, or federal governments use EOCs to coordinate disparate departments into one cohesive preparedness and response center. Operators must bring together and analyze shared information to make potentially lifesaving decisions that can affect an entire population of citizens. They also have uses beyond emergencies. Often the spaces are used for multipurpose meetings and training events to make the most of the technology investment.
Cyber Operations Center
According to the official website of the Department of Homeland Security, “Our daily life, economic vitality, and national security depend on a stable, safe, and resilient cyberspace. We rely on this vast array of networks to communicate and travel, power our homes, run our economy, and provide government services.”
As a situation arises, your operators must be able to quickly analyze and share information as well as allow for key collaboration; content from a variety of sources can be assessed clearly and concisely so that your team has the tools they need to make informed decisions.
Fusion Centers have become a focal point for national security efforts across the country. These important command centers help monitor potential terrorist and criminal threats and support the efforts of Homeland Security. Fusion Centers combine the efforts of multiple agencies to facilitate collaboration in detection, investigation, and response to potential threats. At the state and federal level.
Tech 11 and its partners have a deep respect for those who protect our national security within these important operations centers. We look forward to providing our services to those who serve.
Digital Monitoring Centers
Digital Monitoring Centers, which are sometimes also called Social Media Listening Centers or Brand Awareness Centers, have become a popular way for companies to monitor and engage in conversation around their brand and market. They have many benefits and can help take the pulse of customers, critics, and media outlets. For example, important information can be gathered and then analyzed with other key departments. This allows for real-time response to trending issues.
While some social media brand visibility centers are behind the scenes, others become a digital marketing focal point. To serve their marketing purpose, these rooms must have the highest level of functionality with a cutting-edge aesthetic.
Most command and control room areas have a collaboration space such as a conference or situation room within or close to the main operations center.
These conference rooms may be independent of the command center but often must have shared technology and clear sight-lines to the operations center video wall and engineers.
Workspace Collaboration Rooms bring people together through the use of cutting edge technology. Innovative new solutions allow organizations to centralize their global team in order to make fast and informed decisions. There is a workplace shift underway and more employees are working out of the office and using tablets, phones, and video conferencing systems to connect to their peers.
This trend in enterprise mobility makes collaboration spaces crucial in bringing a team together with the technology they rely on. These rooms can also function as Executive Briefing Centers and Customer Facing Conference Rooms which means they must have high visual appeal.
These environments monitor and control a wide array of information. Utility Management & Process Control Centers demand the most reliable equipment to keep operations running continuously. Public Works such as power, wastewater management, public transportation, and electricity power/generation depend on smooth control room operations. In an OCC environment, the flow of information is constant and operators need to quickly diagnose and react to issues.
C4ISR Private Sector
C4ISR stands for command, control, communications, computers, intelligence, surveillance, and reconnaissance. It is a phrase used mainly within the military and armed forces sector. This centralized location can manage all past, present, and future threats for physical devices, digital security, and personnel maneuvering.
All assets are controlled in realtime based on the minute intelligence and reconnaissance of risk accessors in the field. Bring it all together and take your operations to the next level.
24/7 Operations Centers are unique and demanding environments. These rooms are often the nerve center of an organization, and critical decisions are made based on a continuous flow of data from multiple sources.
Tech 11 and it's partners can provide our clients with innovative turnkey solutions that enable collaboration, increase productivity, and withstand the rigors of a real-time operations center environment.